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Picnics and Platters FAQ’s:

What is a ‘Island Picnic'?

An ‘Island Picnic’ is a unique outdoor dining experience on Lord Howe Island. We provide low lying picnic tables, luxurious cushions and rugs and beautiful tableware along with a delicious antipasto platter. Love Lord Howe does all the work for you so you have nothing to do but arrive and enjoy. But the best part? We pack it all up and do the dishes too!

How do I book a Island Picnic or platter?

Platters and picnics for up to six people are bookable online via our website. Picnics can be booked up to 8pm the evening before your preferred day and platters can be booked up to 11am for same day delivery. We take full payment for your platter or picnic at the time of booking. If you require a picnic for more than six people, please contact us.

How far in advance do I need to book a Island Picnic or platter?

Love Lord Howe highly recommends booking well in advance to avoid disappointment. Due to the organisation, set up and preparation time involved, Love Lord Howe limits the booking of picnics to two per day. We accept bookings of up to 10 platters per day.

What locations do you offer?

Although amazingly beautiful, Lord Howe Island can be a very windy place. As wind can ruin a picnic, Love Lord Howe does not confirm the location of your picnic until the day before, although we are happy to take location requests.

 

The day before your scheduled picnic, Love Lord Howe will advise you of the best possible picnic location via email. We will take into consideration the wind direction, ease of access and the picnic table required. Love Lord Howe will explain the best way to get to your picnic location, based on your transport (if you are riding a bike/walking/using a car) and provide a map if required.

Does Love Lord Howe provide transport to or from Island Picnic locations for guests?

Sorry, we cannot assist with transportation.

 

Due to the Lord Howe Island Board’s strict Vehicle Importation Policy, Love Lord Howe only has access to a sole vehicle for our business. This vehicle is in constant use delivering platters or transporting equipment for our island picnics, weddings and events. If you require assistance with transport, please contact Macca at Wilson’s Hire on 02 6563 2045. Wilson’s Hire has bikes, cars and mobility scooters for rent. Book early to avoid disappointment.

What happens in the event of spillages/breakages or if the wooden platter goes missing?

Large spills requiring dry cleaning will incur a cleaning fee and breakages will need replacing. We will also need to replace any platters which are not returned to continue to service our guests. This information is detailed in our terms and conditions, which must be agreed to prior to booking.

What is the process on the day of our picnic or platter delivery?

Island Picnics

 

Picnics generally begin in the afternoon and you select your preferred time during the booking process. If you require a different time, please contact us.

 

Love Lord Howe will have your picnic set up and ready to go at your location (which will be emailed to you the day prior) at the booking time selected. We will wait with your picnic until you arrive, and then come back to collect and clean up your picnic  at sunset or another agreed time.

 

Platters

 

Platters will be delivered to your selected location at the time selected during the booking process. Please allow 10 minutes either side of your requested time for delivery.

 

Once you are finished with your platter, please dispose of any left over food and bottles/cans in the bins provided at your location. Then place the platter, any bowls, cheese knives and drinkware in the large ‘Love Lord Howe’ bag provided with your platter. Tie the handles of the bag together and leave it in a visible spot as close to the road as possible. We will collect your bag later in the day! Lord Howe is a very safe place with many hotels and lodges offering a similar service. We would really appreciate if items were rinsed prior to collection!

Are your island picnics suitable for kids?

Kids are more than welcome at our picnics. However, please keep in mind that the styling, the crockery, the glassware and the antipasto platter food provided is designed to delight adult attendees. We can amend the platter to more ‘kid friendly’ options if required. For more information, please contact us.

What if I’m running late for the picnic or I’m not there to accept the platter delivery?

Picnics

 

Love Lord Howe will wait with your picnic for up to 20 minutes past the agreed start time. If you have still not arrived by this time, we will place a large covering over the picnic set up and for food safety reasons, return your platter to cold storage at our premises.

 

The entire set up will then be left unattended until you arrive. We will endeavour to return to the location again around our existing bookings with your platter but this is not guaranteed.

 

Love Lord Howe will still return at the agreed finish time to pack up. Please note that we will still return at sunset or the agreed pack up time regardless of your arrival time.

 

Platters

 

If you are not at the agreed drop off place and time for your platter, we will wait for up to ten minutes for you.

 

If you have still not arrived, we will depart to place your platter and drinks in the fridge inside the transit room at your lodge. Your lodge information is collected during the booking process.

Can we hire the picnic set up for longer than the regular picnic duration?

Yes, you can subject to availability. Please contact us with your requirements. Extra hourly hire costs apply.

What happens when we finish having our picnic?

Love Lord Howe will return to collect all items at sunset, or another agreed time. Guests are responsible for all items until collection. If items are missing when the picnic is collected, replacement fees apply.

What happens in the event of inclement weather?

Platters

 

There are no refunds for inclement weather.

 

Love Lord Howe will still attempt to deliver the platter to the agreed location. If this location is outside and not undercover, Love Lord Howe will deliver the platter to your Lodge.

 

As part of our booking process, you advise Love Lord Howe which lodge you are staying at during your time on Lord Howe Island.

 

Picnics

 

No refunds are offered for cancellations due to wet weather.

 

Due to the outside nature of our business, it is essential that guests have a back up plan should we be unable to set up an outdoor picnic due to wet weather.

 

We are able to set up picnics at your lodge or in another undercover location as long as we are granted access. As part of our booking process, you are required to advise us where you would like us to set up your picnic during wet weather.

 

Love Lord Howe will contact you the day before your booking via email to confirm your wet weather location. If we have availability for a picnic on an alternate day during your stay we will advise you in the same email. Please note a change to the date and time is NOT guaranteed.

What food and drinks are provided at your island picnics?

All our picnics include a deluxe antipasto grazing platter which includes fine cheeses, homemade dips, speciality crackers, fresh seasonal fruit and other yummy treats. Alterations to the platter, such as making it gluten or dairy free are possible on request. We also provide a jug of lemon infused Lord Howe Island rainwater.

 

During the booking process, you can also add a bottle of wine, champagne or a few craft beers at an additional cost.

What if I have dietary requirements?

Love Lord Howe can cater for dietary requirements, provided adequate notice is given. We ask that guests with dietary requirements book as early as possible to enable speciality ingredients to be ordered.

What if less/more people arrive at the picnic then I booked for?

For each person booked and paid for, Love Lord Howe provides individual crockery, cutlery, drinkware and floor cushions. We also ensure there is enough delicious food for the amount of people you have booked for.

 

If you anticipate there will be more people than you originally booked for, please contact us prior to 8pm the evening before your scheduled picnic. Subject to availability, we may be able to accommodate them. Extra charges apply.

 

If less people arrive than planned, there are no refunds offered.

What is your Island Picnic and Platter cancellation policy?

No refunds are offered for cancellations due to wet weather. During wet weather, platters will be dropped to your lodge or can be dropped to Ned’s Beach Shed on request.

 

Love Lord Howe will endeavour to reschedule Island Picnics to an alternate day during your stay, however this is NOT guaranteed due to booking availability and time constraints. As part of our booking process, you are required to advise us where you would like us to set up your island picnic during wet weather if we are unable to re-schedule your picnic. Should you wish to cancel your picnic or platter for another reason, the following cancellation policy applies:

 

Outside 14 days from your picnic:

If you wish to cancel, we will issue a full refund minus a $10 service fee, plus costs of any speciality items already purchased for your individual booking.

 

Between 7 to 14 days from your picnic:

If you wish to cancel, 50% of your pre-payment is forfeited. We will refund the amount for any unused alcohol/soft drink purchases.

 

Within 7 days of your picnic:

100% of your picnic pre-payment is forfeited. We will refund the amount paid for any unused alcohol/soft drink purchases. This is because our catering supplies are ordered in from the mainland via our fortnightly freight ship and may spoil if not used. We also may have turned away other picnic bookings in order to confirm your particular time and date.

Weddings, Elopements and Events FAQ’s:

Can we move the wedding or event to another day if rain is forecasted?

Unfortunately, wedding or event date changes cannot be made.

 

For weddings, this is because of the schedules and availability of the vendors involved in each individual wedding. Danielle will discuss potential indoor options with wedding couples the day before the wedding if required.

 

For events only engaging Love Lord Howe, we will endeavour to reschedule events to an alternate day during your stay, however this is NOT guaranteed and unlikely due to booking availability, time constraints and staffing requirements. Event organisers are informed of potential wet weather options and costs during the planning process.

What happens if it's forecasted to rain our our wedding day?

As part of both the Wedding and Elopement packages, your wedding co-ordinator Danielle Nicolson will pick wedding couples up the day before the wedding to view the recommended potential ceremony locations based on the forecasted weather.

 

During this meeting, Danielle will discuss with you the alternative indoor locations if rain is highly likely.

 

Depending on the size of the wedding group, potential free undercover venues are the Neds Beach Shed or inside the Transit Room at your lodge (subject to permission from the Lodge Owner)

 

There are various private undercover options such as the Community Hall and The Golf Club which attract an additional room hire fees, ranging from $800 to $3000.

Do you have all the required wedding vendors on Lord Howe?

Love Lord Howe recommends several ‘Island Based’ wedding vendors.

 

We work regularly with a local wedding celebrant, photographer, florist, hair and makeup artist, wedding cake maker and transport operator.

 

As Lord Howe is such a small community at 400 people, sometimes a vendor may not be available for your wedding date. If this should happen, we will work with you to find an alternative – either on Lord Howe Island or brought in from the mainland.

How much is a basic elopement?

This is a tricky one to answer!

 

If you use all the best vendors on the Island including:

 

Wedding Co-Ordinator – Love Lord Howe

Celebrant

Photographer

Florist

Hair and makeup artist

Wedding cake

Transport services

 

An elopement ranges between $6000 – $8000 depending on the level of services required.

 

If you are particularly budget conscious and only require the services of Love Lord Howe, a wedding celebrant and witnesses, pricing starts at $2545.

 

These prices are current as of April 2024 and are subject to change.

What do I need to do paperwork wise to get married?

For a wedding to be legal in Australia, wedding couples must give 28 days written notice to Births, Deaths and Marriages.

 

To allow for your paperwork to be processed in time, you must allow at least five weeks between submitting your paperwork and your wedding date.

 

Our recommended celebrant will guide you through the paperwork and identification requirements.

What does Love Lord Howe require to book a wedding or event date'?

Once you decide to hold your event or to get married on Lord Howe Island, please contact Danielle by emailing danielle@lovelordhowe.com.au to discuss your preferred date and requirements.

 

To confirm all wedding and event bookings we take a $1000 deposit, with any remaining amounts payable 28 days prior to your wedding or event.

Can Love Lord Howe help me with flights and accomodation?

We are more than happy to make suggestions and answer basic questions regarding accomodation options on Lord Howe Island.

 

However, we are not a licensed travel agent an cannot make bookings on your behalf.

 

For elopement bookings, we can put you in direct contact with lodge owners to discuss your accomodation requirements. For larger weddings and events, we recommend the use of Oxley Travel, a specialist Lord Howe Island travel agent.

What is your Wedding, Elopement and Event cancellation policy?

 

No refunds are offered for cancellations due to wet weather.


Should you wish to cancel your wedding or event for another reason, including in relation to Covid-19, the following cancellation policy applies:

 

Outside 28 days from your wedding or event:
If you wish to cancel, we will issue a full refund minus a $10 service fee, plus costs of any speciality items already purchased for your individual event or wedding.


Between 14 to 27 days from your wedding or event:
If you wish to cancel, 50% of your pre-payment is forfeited, plus costs of any speciality items already purchased for your individual event or wedding.

 

Within 14 days of your wedding or event:
100% of your wedding or event pre-payment is forfeited. This is because our catering supplies are ordered in from the mainland via our fortnightly freight ship and may spoil if not used. We also may have turned away other wedding or event bookings order to confirm your particular time and date.

More FAQ’s:

Do you cater for people with accessibility requirements?

Yes of course!

 

Love Lord Howe  prides itself in creating amazing and memorable experiences that are inclusive and accessible. We are always looking at ways to improve the experience for our guests.

 

We encourage guests to contact us direct should they require further information or have a specific request.

What if I have dietary requirements?

Love Lord Howe can cater for dietary requirements, provided adequate notice is given. We ask that guests with dietary requirements book as early as possible to enable speciality ingredients to be ordered.

Do you offer gift vouchers?

Yes! We offer gift vouchers. Click here to buy one!

 

They are the perfect gift idea for anyone visiting Lord Howe Island. All vouchers have a three year validity and are non-refundable once purchased. Please ensure the recipient of the voucher books their picnic or platter prior to arriving on Lord Howe Island – last minute bookings may not be available using a gift voucher due to demand.

Do you have FAQ's specifically regarding your Lord Howe Island Stargazing experiences?

Yes! Please click here to view our Stargazing FAQ’s.

Our most recent reviews:

Kelly H
6 October 2023
Awesome experience :) My daughter Karrissa & her childhood sweetheart Jaydan were married on the island in September 2023 . The girls went above and beyond to ensure their day was magical . Thank you for all of your hard work & dedication to every detail , what an awesome day
anna l
2 October 2023
Luxe Beach picnic on lord howe An amazing picnic set up in a stunning beach location, so thoughtfully prepared with comfortable cushions, music, game, lovely platter and floral arrangement. Such a memorable experience. Would highly recommend
Simon R
17 September 2023
Fantastic Experience My wife and I had a wonderful birthday picnic on the beach for her birthday last week. Danielle was very easy to deal with and has fantastic attention to detail. Thank you.
Nicholas C
13 June 2023
An amazing experience! Can't wait tot go back.... Pia from Love Lord Howe did an amazing job with setting up our Picnic at Ned's Beach. From when I initially spoke to Pia (couple month out) she has been nothing but super helpful, nothing was too hard and thoughtful with a pre flight email wishing us an enjoyable flight over. I highly recommend everyone to use Love Lord Howe for any of their services! Cant wait to return...
Bridget Pierce
22 May 2023
Incredible experience with Lovelordhowe! We had an amazing honeymoon experience with Lovelordhowe! Danielle was so wonderful to deal with, and so lovely to meet on the day. The picnic we had at Lovers Bay was absolutely incredible, and the food was excellent. We loved every minute of our picnic and will be dreaming about it for years into the future. Thank you so much Danielle!!!! Bridget & Drewe
nessiep56
1 May 2023
Special Anniversary As it was a special anniversary we wanted to do something different and Danielle from Love Lord Howe certainly helped with that. She communicated so well all the time before we arrived and I was grateful to her for helping me with my dietary needs. We were so lucky to be able to have it at Lovers Bay and it certainly was the perfect place. Danielle did an amazing set up and I would recommend her to anyone.
Kate H
20 April 2023
A magical, memorable, romantic picnic This was a brilliant afternoon celebrating on Lord Howe island, very much more than a picnic, it was a memorable experience. Our picnic was set up in the most perfect, private location with an amazing view of Ned's Beach. The actual platter was indulgent with cheeses, dips and fruit, and everything else you could think of was catered for - music, games, suncream etc. There was no rush to leave and we could relax and enjoy being in the moment in this magical place. If you want a memorable, romantic experience on Lord Howe Island I would thoroughly recommend you treat yourself, you will never forget it.
Lillian N
10 April 2023
Great food platter Lord Howe picnic and platters organised a great platter for us, it was raining at the time they delivered it to our accommodation and it was fabulous, didn’t even think of the weather. Great cheese, meats, fruit , biscuits and more.
Maxwell L
3 April 2023
Amazing romantic opportunity Setup was amazing. They definitely picked the best spot that afternoon as we were down at Lovers Bay right at sunset. We were lucky and there were no clouds. It was a great opportunity for my proposal to, my now fiancé. Even if you don't go for romantic reasons, the spread was still awesome with a variety of meats, dips, fruits, cheeses and crackers.
Steven R
2 April 2023
Perfect afternoon picnic Thanks Danielle for an amazing lunch at Lovers Bay. I don't think it could have been any better - amazing scenery, lovely picnic table/cushions/rug and lovely food and wine. Didn't see anyone else at the location, we just sat there for 2.5 hours enjoying the view. Wouldn't hesitate in recommending this to anyone.